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English
Non-Linear: Random Order
Course Description
Total quality management (TQM) is a philosophy, methodology and system of tools aimed to create and maintain mechanism of organization's continuous improvement. It involves all departments and employees into improvement of processes and products.
Course Objectives
1. Explain the concepts of Total Quality Management and Total Quality Education.
2. Diagnose problems in the quality improvement process.
3. Apply various quality improvement techniques.
4. Describe and apply the development and nature of quality control charts.
5. Explain each total quality implementation phase then list the steps that are associated with each.
1.1 Need for quality
Introduction - Assessment
10 Questions
2.1 Leadership
TQM Principles - Assessment
10 Questions
3.1 The seven traditional tools of quality
TQM Tools & Techniques - Assessment
10 Questions
4.1 Quality circles
TQM Tools & Techniques II
10 Questions
5.1 Need for ISO 9000
Quality Systems - Assessment
10 Questions
Final Assessment
20 Questions
The certificate issued for the Course will have
Only the e-certificate will be made available. No Hard copies. The certificates issued by Global uLektz Academy. can be e-verifiable at www.ulektzskills.com/verify.
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