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Learning Path

Non-Linear: Random Order

About the Course

Course Description
Total quality management (TQM) is a philosophy, methodology and system of tools aimed to create and maintain mechanism of organization's continuous improvement. It involves all departments and employees into improvement of processes and products.

Course Objectives 
1. Explain the concepts of Total Quality Management and Total Quality Education.
2. Diagnose problems in the quality improvement process.
3. Apply various quality improvement techniques.
4. Describe and apply the development and nature of quality control charts.
5. Explain each total quality implementation phase then list the steps that are associated with each.


Course Study Materials
Module 1: Introduction
  • 1.1 Need for quality
  • Introduction - Assessment 10 Questions
Module 2: TQM Principles
  • 2.1 Leadership
  • TQM Principles - Assessment 10 Questions
Module 3: TQM Tools & Techniques
  • 3.1 The seven traditional tools of quality
  • TQM Tools & Techniques - Assessment 10 Questions
Module 4: TQM Tools & Techniques II
  • 4.1 Quality circles
  • TQM Tools & Techniques II 10 Questions
Module 5: Quality Systems
  • 5.1 Need for ISO 9000
  • Quality Systems - Assessment 10 Questions
Final Assessment
  • Final Assessment 20 Questions

The certificate issued for the Course will have

  • Student's Name
  • Photograph
  • Course Title
  • Certificate Number
  • Date of Course Completion
  • Name(s) and Logo(s) of the Certifying Bodies
  • .

    Only the e-certificate will be made available. No Hard copies. The certificates issued by Global uLektz Academy. can be e-verifiable at www.ulektzskills.com/verify.

    • Students will be assessed both at the end of each module and at the end of the Course.
    • Students scoring a minimum of 50% in the assessments are considered for Certifications
  • 90 hours Learning Content
  • 100% online Courses
  • English Language
  • Certifications


Registration opens on 04-02-2019


Your registration details are under review. It should take about 1 to 2 working days. Once approved you will be notified by email and then you should be able to access the course.

Course Approved

Approval Pending - In-Progress

Course access details will be shared within 24 hours.
For help contact: support@ulektz.com

Course Enrollment


Course starts on 27-10-2022


You have completed 6 hours of learning for 14-04-2024. You can continue learning starting 15-04-2024.


This course can only be taken in sequential order.


You have completed the course. You will be notified by email once the certificate is generated.


Are you sure want to enroll this course?.


Global Quality Training and Assessors Pvt Ltd

in association with uLektz Learning Solutions Pvt Ltd

hereby certifies that

has successfully completed the
Concepts of Total Quality Management

April 14, 2024



Founder & CEO

Certificate No:


Founder & Director


S.no Date Title Reason

Result Summary

Concepts of Total Quality Management