uLektz Skills

Learning Path

Non-Linear: Random Order

About the Course

Course Description

This course is designed to enhance students' communication skills both in their personal and professional lives. With the help of this course, students will learn how to effectively convey ideas, thoughts and emotions, as well as how to actively listen and respond to others. The course will cover a range of topics related to communication, including verbal and nonverbal communication, active listening, conflict resolution, persuasive communication and effective teamwork. Students will also explore different communication styles and cultural differences that can impact communication.

Objectives

• Students should be able to write clearly, concisely and effectively using appropriate grammar and punctuation and adapting their writing style to different audiences and purposes. • Builds positive relationships with others by listening actively, empathizing with others and resolving conflicts. • Adapt the communication style to different contexts such as academic, professional and personal settings. • Use body language, tone of voice and facial expressions effectively to convey their message and engage with others. • Understand and appreciate cultural differences in communication styles and adapt their communication to different cultural contexts. • Analyze and evaluate the effectiveness of different communication strategies and apply critical thinking skills to solve communication problems.

Who Should Take This Course?

• Business professionals who want to enhance their communication skills to better interact with colleagues, clients and stakeholders. • Students who want to develop their communication skills to excel in their studies and future careers. • Job seekers who want to improve their interviewing skills and make a positive impression on potential employers. • Individuals who want to improve their personal relationships by developing stronger communication skills. • Public speakers who want to improve their ability to engage and persuade audiences.

Course Study Materials

Module 1: EFFECTIVE COMMUNICATION

1.1 The Objectives of Communication
1.2 Non-verbal vs Verbal Communication
1.3 Barriers to Communication
1.4 Functions and Principle of Communication
1.5 Qualities to Aim for When Speaking
EFFECTIVE COMMUNICATION 5 Questions

Module 2: COMMUNICATION STRATERGIES

2.1 The Art of Asking Questions Duration:
2.2 Communication Techniques Duration:
2.3 3Cs of Communication Duration:
2.4 Tips to Improve Body Language & Communication Duration:
2.5 Do’s and Dont’s in Effective Communication Duration:
COMMUNICATION STRATERGIES 5 Questions

Module 3 : CLEAR AND CONCISE COMMUNICATION

3.1 Tips to handle Miscommunication Duration:
3.2 Strategies to speak like a leader Duration:
3.3 Assertive vs Aggressive Communication Duration:
3.4 Communicating with cultural awareness Duration:
CLEAR AND CONCISE COMMUNICATION 5 Questions

Final Assessment

Final Assessment 5 Questions

The certificate issued for the Course will have

Student's Name
Photograph
Course Title
Certificate Number
Date of Course Completion
Name(s) and Logo(s) of the Certifying Bodies

Only the e-certificate will be made available. No Hard copies. The certificates issued by SST College of Arts and Commerce Mumbai. can be e-verifiable at www.ulektzskills.com/verify.

Students will be assessed both at the end of each module and at the end of the Course.
Students scoring a minimum of 50% in the assessments are considered for Certifications